Use cases

Flexible knowledge management.

Rapid Desk Research. Built for UX, CX, & Marketing teams.

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User Experience

Product Research

Inspire and influence your UX & product stakeholders with deep user insights. Effortlessly centralise and share your team’s research, spot trends across reports, and elevate your team by giving the organisation access to your most strategic findings.

What UXR teams love:

Blue tick Dualo

Query all your reports at once

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Auto tag & filter features

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Viewer user experience

Customer Experience

CX Research

Let your customers power growth. Centralise and share key customer insights to uncover patterns, drive innovation, and improve retention. Empower teams to act on customer feedback with insights that inspire decision-making at every level.

What CX teams love:

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Document deep search

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AI document summariser

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Connect reports & insights

Marketing

Market Research

Create a unified view of your customers. With Dualo, marketing teams can centralise insights, spot trends across campaigns, and connect knowledge from across the organisation to craft strategies that deliver measurable results.

What Marketing teams love:

Blue tick Dualo

AI insight extractor feature

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Stakeholder AI Q&A experience

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Pattern recognition capabilities

Tailored support for everyone.

Drive customer-centric decisions organisation-wide.

Researchers & Individual Contributors

Blue tick Dualo
Share knowledge seamlessly with stakeholders.
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Build on existing data to increase certainty & save time.
Blue tick dualo
Expand the reach and influence of your work.
Blue tick dualo
Foster collaboration with accessible insights.

Research Managers & Team Leads

Blue tick Dualo
Empower teams to share and apply knowledge.
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Boost demand with more accessible insights.
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Break silos and foster cross-functional collaboration.
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Equip teams to quickly onboard, learn, and adapt.

Knowledge Managers & Research Ops

Blue tick Dualo
Reduce manual work and drive productivity.
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Migration support from our team of experts.
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Simplify workflows with organised, accessible data.
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Save time with automated repository maintenance.

Senior Leaders and Stakeholders

Blue tick Dualo
Access organisational insight for de-risked decisions.
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Unlock collaboration with unified, shared insights.
Blue tick dualo
Foster innovation with a centralised knowledge base.
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Harness collective intelligence to drive more growth.
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Powering Decisions for Industry Leaders.

Get in touch and we'll take you through the success stories that are closest to your needs and requirements.

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