Tap into your existing knowledge and supercharge researchers.

Zero in on what you know, and drive impact faster with AI that's built for UX, CX, & Marketing professionals.

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01
Assistant
01
Assistant

Instantly answer complex questions

Delegate complex and time-consuming literature reviews to your AI-powered research assistant using natural language.

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Collections
02
Collections

Shared, secure knowledge spaces

Automatically summarise, organise, and connect thousands of your customer research documents using generative AI.

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Discover
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Discover

Rapid desk research

Augment your customer research by tapping into millions of industry insights using AI, with reliable citations.

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New software shouldn't take a year to implement.

Here's what you can get done with Dualo in just 30 days.

Step 1 – Get started

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Start delegating tasks to AI in 1 minute
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Connect your shared drive in 2 minutes
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Add your entire report library in a few clicks

Step 2 – Organise knowledge

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Auto-summarise and group research artefacts
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Let AI detect patterns, gaps, and opportunities
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Internal literature reviews in minutes

Step 3 – Scale org-wide

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Self-serve insights for stakeholders
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Shift to become trusted strategic advisors
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Spend more time on high-impact research

Don't just take our word for it.

“Our research expertise will always be the foundation of the value we bring, but we need tools that allow us to make insights easier to find, share, and build on – in real time."
Alex Hernandez-Brun
Marketing Insights Lead @ Mozilla
“We want to free researchers from mundane, routine tasks, so that they can focus on what matters — strategy, advice, and judgment. This is the mantra for my team.”
James Birch
Director of Strategic Technology Solutions @ Ki Insurance
"Dualo’s AI functionality has got the team excited about how we can draw on past research smartly and efficiently, allowing us to focus on delivering more strategic value.”
Anna Leggett
Research Lead @ The Guardian
"It's always been a known issue that as a team and business we struggle with centralising and sharing insights. It wasn't until we started working with Dualo did teams start believing we could solve this."
Sean Soley
Research Operations Manager @ Zoopla

Get to know Dualo

Less busywork, more research.

Summarise research reports in seconds

Automate literature reviews

Securely socialise research org-wide

Tailor insights for different stakeholders

Find patterns in your data on autopilot

Connect knowledge on important topics

Multilingual support leveraging AI

Generate insight recommendations

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$16k

Saved per employee/year

8h

Saved per employee/week

21%

Productivity increase

11x

Faster knowledge retrieval

Enterprise-Grade Security for the Most Sensitive Matters

Dedicated 
Security Team

Our in-house security experts drive the secure development and operation of our products and infrastructure.

Independent 
Assessments

We’ve partnered with industry leaders to rigorously test and audit our web and network defences.

Contractual 
Security Guarantee

Dualo's detailed Data Processing Agreement firmly establishes our dedication to safeguarding your data and content.

Enterprise Security Features

We offer SAML SSO, encrypted share links, and more to help you to give you peace of mind, and meet your security objectives.

Compliant with
Industry Standards

Dualo is GDPR compliant and built to SOC 2 standards – ensuring your data is always secure.

Dedicated Security Portal

To earn your trust, we make it a point to transparently share our Security & Compliance Program with you.

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Powering Decisions for Industry Leaders.

Get in touch and we'll take you through the success stories that are closest to your needs and requirements.

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Dualo 2.0

Join the waitlist for Dualo 2.0

The first AI agent built for UX, CX, and Market Insight teams.

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How is Dualo different from tools like ChatGPT or Perplexity?

ChatGPT and Perplexity are general-purpose AI tools, not built specifically for researchers. They require extensive prompt engineering and struggle to integrate with your existing knowledge or workflows.

Dualo, on the other hand, is designed to ask the right questions and leverage your team's collective knowledge to provide more relevant answers faster - grounded in your primary research. This makes Dualo more efficient, consistent, and accurate in research environments.

How is Dualo different from tools like Co-Pilot or Gemini?

Unlike broad-use tools like Co-Pilot or Gemini, Dualo is tailored to support knowledge management and research tasks. While these tools offer general AI capabilities, Dualo focuses on context-specific outputs, saving you months of development time and ensuring your team has a custom-built solution ready to use immediately.

Do I do my analysis in Dualo?

Dualo helps you manage and synthesise data but doesn’t perform raw data analysis, such as transcribing interviews or analysing survey responses. While Dualo allows you to store and query your raw data, we recommend using a variety of speciliased tools for data analysis. This allows you to share access with wider teams and stakeholders, bring together multiple insight functions, and reduce maintenance.

Can I transcribe interviews in Dualo?

Dualo doesn’t include transcription features because they can complicate sharing access with wider teams, integrating multiple insight functions, and increase maintenance efforts. Most customers therefore use specialised tools for transcription which remain only accessible to their immediate team. Keeping this data seperate from Dualo ensures accessibility for wider teams without overburdening anyone or compromising PII security.

How is Dualo different from tools like Dovetail, Marvin, or Condens?

While these tools are useful for certain raw data analysis techniques, they can be complex for wider teams and stakeholders to navigate and require constant maintenance, limiting adoption outside of UXR teams.

Dualo, on the other hand, automates mundane research tasks and scales knowledge management, making it easier for both researchers and stakeholders to collaborate. Unlike these tools, Dualo doesn’t require full-time knowledge management staff and handles much of the repetitive research workload, freeing up your time for more valuable, new research.

Do I need a research operations specialist to use Dualo?

Most Dualo users don’t have a dedicated research operations or knowledge management specialist. Dualo was designed to support teams without these roles, automating many of the tasks these specialists handle. While it can help elevate these roles and free up time for more strategic work, Dualo removes the need for a full-time specialist in many cases.

How does the AI work? Is it safe, and can it hallucinate?

Unlike most AI solutions available, to minimise hallucinations we set the temperature of our AI features to 0, ensuring responses are as factual and deterministic as possible. All AI responses are grounded in the source materials you add to Dualo, and you can trace answers back to their origin for verification.

Is Dualo secure and compliant with data privacy regulations?

Dualo is GDPR compliant and built to SOC 2 standards – ensuring your data is always secure. Our in-house security experts drive the secure development and operation of our products and infrastructure, and we’ve partnered with industry leaders to rigorously test and audit our web and network defences.

Dualo's detailed Data Processing Agreement firmly establishes our dedication to safeguarding your data and content, and we offer SAML SSO, encrypted share links, and more to help give you peace of mind.

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